Last updated: July 4, 2026
These Terms of Service ("Terms") govern your use of www.nuvitru.com (the "Site") and your purchase and use of Nuvitru Wellness LLC's services and products, including nutrition and wellness programs, memberships, in-clinic wellness therapies, lab testing, supplements, classes, and events (collectively, the "Services"). By using the Site or purchasing Services, you agree to these Terms. If you do not agree, do not use the Site or Services.
Additional terms apply to specific Services and are incorporated by reference: the Lab Testing Terms, Supplement Terms, Telehealth / Virtual Care Consent, SMS Terms, and Refund + Cancellation Policy. If those terms conflict with these Terms, the service-specific terms control for that Service.
3.1 Not Medical Care; No Physician-Patient Relationship by Website Use
Content on the Site — including blog posts, podcasts, classes, and guides — is educational only and is not medical advice. Using the Site, reading our content, or contacting us does not create a provider-patient relationship. A professional relationship is formed only when you complete intake, sign the applicable consents, and are accepted as a client. Nuvitru's services are wellness and nutrition services; they complement, and do not replace, care from your physician. If you are experiencing a medical emergency, call 911.
3.2 Eligibility
You must be at least 18 years old to purchase Services for yourself. Services for minors require a parent or legal guardian to enroll, consent, and participate as required by our clinical team. Virtual services are available only where our practitioners may lawfully provide them; we may decline or discontinue services in jurisdictions where we cannot lawfully practice.
3.3 Accounts and the Client Portal
Certain Services require an account through our third-party client portal (Healthie) or booking platform (Mangomint). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Provide accurate, complete, and current information — our clinical recommendations depend on it.
3.4 Programs, Memberships, and Payment
Program and membership pricing, inclusions, and commitment periods (e.g., 3- or 6-month plans, concierge membership) are described at purchase. By purchasing, you authorize us (and our payment processor) to charge your payment method for the fees disclosed at checkout, including recurring charges for installment plans and memberships until the commitment ends or you cancel per the Refund + Cancellation Policy. Prices may change prospectively with notice; changes never affect an active, already-paid commitment period. Failed payments may result in suspension of Services until resolved.
3.5 Your Responsibilities
You agree to: provide truthful and complete health information; keep your care team informed of changes in your health, medications, and other providers' instructions; use Services only for yourself (or a minor you are legally responsible for); follow safety instructions for in-clinic therapies; and not rely on the Services in lieu of medical diagnosis or treatment by a licensed physician.
3.6 In-Clinic Wellness Therapies; Assumption of Risk
In-clinic therapies (e.g., infrared sauna, red light therapy, molecular hydrogen inhalation, leg compression, body composition scanning, neurotechnology sessions) are wellness modalities, not medical treatments. They carry inherent risks, and certain conditions (including pregnancy, cardiovascular conditions, implanted devices, seizure disorders, and others) may make them inappropriate for you. You agree to complete our screening honestly, follow staff instructions, and stop any session that causes discomfort. You may be required to sign a separate written waiver and assumption-of-risk agreement before using in-clinic therapies. To the extent permitted by law, you voluntarily assume the risks inherent in these modalities.
3.7 Intellectual Property
The Site and all Nuvitru content — text, graphics, logos, courses, meal plans, protocols, class materials, and audio/video — are owned by or licensed to Nuvitru and protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use materials we provide for your own non-commercial use. You may not copy, resell, distribute, or create derivative works from our materials without written permission. "Nuvitru" and related marks are trademarks of Nuvitru Wellness LLC.
3.8 Acceptable Use
You agree not to: violate any law; infringe others' rights; upload malicious code; scrape or harvest data from the Site; impersonate any person; interfere with the Site's operation; or use our content to train artificial-intelligence models without our written consent.
3.9 Testimonials and Results
Testimonials on the Site reflect individual experiences. Results vary. No outcome is guaranteed, and testimonials are not a promise of your results.
3.10 Third-Party Services and Links
The Site links to and integrates with third-party platforms (e.g., Healthie, Mangomint, laboratories, supplement dispensaries, social media). Those platforms are governed by their own terms and privacy policies; we are not responsible for third-party services.
3.11 Disclaimers of Warranties
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, NUVITRU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY WELLNESS OUTCOME WILL BE ACHIEVED.
3.12 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NUVITRU AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND COLLABORATING PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA; AND (b) NUVITRU'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO NUVITRU FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
3.13 Indemnification
You agree to indemnify and hold harmless Nuvitru and its personnel from claims, damages, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of the Site or Services, or your violation of law or third-party rights.
3.14 Dispute Resolution; Arbitration; Class Waiver
Except for small-claims matters and injunctive relief for IP misuse, any dispute arising out of these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in Austin, Texas (or remotely by agreement). You and Nuvitru each waive the right to a jury trial and to participate in a class action. You may opt out of this arbitration provision within 30 days of first accepting these Terms by emailing hello@nuvitru.com with your name and a statement that you opt out of arbitration. Before filing any arbitration, the party asserting a claim must send written notice and allow 30 days to attempt informal resolution.
3.15 Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Where a claim proceeds in court, exclusive venue lies in the state or federal courts located in Travis County, Texas, and you consent to their jurisdiction.
3.16 Changes; Termination
We may update these Terms prospectively by posting a revised version with a new "Last updated" date; material changes to a paid program mid-commitment will not reduce what you purchased. We may suspend or terminate Site access or decline/discontinue Services for violation of these Terms, safety concerns, non-payment, or where we cannot lawfully or clinically serve you, with any refunds handled per the Refund + Cancellation Policy.
3.17 Miscellaneous
These Terms, together with the incorporated policies and any signed service agreements, are the entire agreement between you and Nuvitru regarding the Site and Services. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a business transfer.
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